Euroaction’s Quality Management System
Introduction
- Euroaction’s commitment to providing high-value services and compliance with quality control and management standards
- Implementation of Quality Management System according to ELOT EN ISO 9001:2015 standard
Identification of Processes
- Identification of processes required for effective operation and continuous improvement
- Processes include administrative, resource management, studies and implementation, and process monitoring and control activities
Criteria and Methods for Effective Operation and Control
- Definition of criteria and methods required for effective operation and continuous improvement
- Actions taken to achieve pre-planned results
Measurement of Performance and Required Actions
- Systematic measurement of performance of processes
- Implementation of required actions to achieve goals and continuous improvement
Documentation of Quality Management System
- Clear definition of actions for implementation, control, and improvement of all company activities
- Required documents, including quality policy, annual goals, quality management handbook, processes and procedures, and quality files
- Consideration of ELOT EN ISO 9001:2015 requirements, organizational structure, activity complexity, and staff competence
Euroaction’s Information Security Management System
- Installation and documentation of Information Security Management System in accordance with ISO/IEC 27001:2013 standard
- Commitment to compliance with legal and regulatory requirements and contractual obligations related to information security and personal data protection